“Truthiness” - The Truth About Wikipedia
Wednesday, April 16th, 2008Thanks to Agnes Varnum over at the Resources Blog for reminding me to watch the VPRO doc on Wikipedia. I heard about it via various tweets and blog posts from the Next Web conference in Amsterdam and finally got a chance to watch it earlier today.
As a fan of documentaries I am fascinated by debates around the idea of “truth” and the endless unpacking of the nature and meaning of the word. But I am also aware that sometimes you need to just get on with it and accept that you are always going to be telling a subjective, manipulated story and that you can only hope it is fair to your subjects and does not knowingly mislead your audience. This is NOT to say that anything goes. The “fair and balanced” claims of Fox News are laughable precisely because a news channel should strive to tell stories about the world that reflect the world, rather than a particular political viewpoint. Context is key here, as is media literacy. I know that I need to take Wikipedia entries with a rather large grain of salt although I’m always amazed by how accurate they usually are. Fox News on the other hand requires such a large dose of media alertness to weed out the factual snippets from the moralizing that I’m not sure I’m up to the job.
I think everyone in The Truth About Wikipedia makes some valid points but many of them are so determined to drive their point home that they miss the bigger picture. Andrew Keen is right that Web2.0 has resulted in a “cult of the amateur.” One of the results of this is that there is some really idiotic content across the web. Take for example this brilliant exchange in the YouTube comments for the Wikipedia doc:
NaNlolz
Andrew Keen is an narcisistic dumb@ss who just ‘doesn’t get it.’
Ignore him….(or in web2.0 lingo: vote him down!)
hemansunderwear
I bet you have 10 myspace pages and no girlfriends.
Some of these amateurs, however, produce incredible work, and in the process re-define all these terms we use so loosely: expert, amateur, producer, consumer etc. Knowledge and talent do not only, or even necessarily, come with a university degree. Keen speaks as though “experts” are somehow completely free of bias, inaccuracies and power struggles. And what defines an expert anyway? I wrote my Masters thesis on electricity and I still can’t change a plug! Sometimes I think people get stymied by their own logline. In Keen’s case: we are in an age of the amateur ergo all amateurs are incompetent and all experts are right. It just doesn’t follow.
Anyway, without getting into further debate about the nature of truth and knowledge, here is the doc about Wikipedia. See what you think. I like the quote from Ndesanjo Macha toward the end when he explains that the original meaning of amateur is people who love what they do. I think that Web2.0 at its best provides a platform where this love can be fully expressed, without any meddling from gatekeepers who may or may not get it. And if you want experts and curation, well you can have that too. Either/Or makes for good soundbites but it doesn’t explain the world we actually live in. What we need is more digital literacy that will help to explain this world and empower the next generation of expert amateurs.

