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Has anybody else been charged for an IMDB pro membership that they didn't sign up for?

Zan Barberton

4 years, 10 months ago - Zan Barberton

I just found out that IMDB has been charging me without my knowledge (£20 a month). Has anyone had the experience of getting a refund for this? Or any idea how they might have obtained my details? I think it could have been through Withoutabox.

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Ivona Tomiek

4 years, 10 months ago - Ivona Tomiek

Hi Zan,

As much as I’m aware, IMDb Pro is connected to your Amazon account. I don’t know though how is possible they’ve been charging you without your knowledge. You probably signed up for a free trial and forgot to cancel subscription afterwards. IMDb Pro membership is £20 a month. Hope it helps.

Best,
Ivona

Response from 4 years, 10 months ago - Ivona Tomiek SHOW

Nima Akbarpour

4 years, 10 months ago - Nima Akbarpour

Hi Zan,

IMDb Pro is a paid service but the first month is free of charge. If you used the free month subscription and didn't cancel it, IMDb will charge you. I think you subscribe the service and forgot to cancel it or probably it happened by accident.
This is customer service page:
https://help.imdb.com/contact

Response from 4 years, 10 months ago - Nima Akbarpour SHOW