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Serious error when exporting in premiere pro. HELP PLEASE!

10 years ago - Infinite Ear

I've edited a video in Premiere Pro CC 2015 using Red Giant's magic bullet looks plug in and now I can't export the video. I get the "sorry, serious error occurred" and Premiere Pro shuts down and creates a new copy of the project. It always crashes when exporting the same shot.

I need this video out ASAP, so I'd really appreciate any help from anyone who has had this problem before.

Thanks

Pedro

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10 years ago - Claire Buckley

Pedro,

First, can you revert back to Prem Pro CC 2014? I suspect your plugin has a compatibiblity problem. Did you have any issues using the plugin in CC 2014?

CC 2015 in its first launch is showing some issues and it's also likely third party plugins need to catch up. Contact your plugin supplier/maker.

We are a Adobe and De Vinci house user. We reverted back to CC 2014 because of some problems.

Claire

Response from 10 years ago - Claire Buckley SHOW

10 years ago - Paddy Robinson-Griffin

Can you *play* the video off the timeline? Perhaps you can capture the analogue out somehow? Maybe to a DVR of some kind?

It's fast, it's robust, and it involves a bit of a quality sacrifice - but I doubt many people will notice if you get the gammas right? Less than they'd notice a complete lack of render, anyway

Response from 10 years ago - Paddy Robinson-Griffin SHOW

10 years ago - Jane Geisler

Hi Pedro,

Export via Adobe Media Encoder instead of Premiere. Select "Queue" within the export settings windows and this will automatically open Media Encoder with your project ready to export from there. Hope it's not too late.

Response from 10 years ago - Jane Geisler SHOW

10 years ago - Mät King

Have you tried in a lower bitrate/ resolution to test it? Have you tried it with/without using previews? Is the computer running hot? Have you tested the shot on its own to see if it will render? Are there multiple tracks of video? Can you reduce any? Lots of potentials but ultimately trial and error unless Red Giant are up.

Response from 10 years ago - Mät King SHOW

10 years ago - John Lubran

I see no one has been able to help Pedro. We use Premier Pro a lot. My editors are not available for consultation right now bring full on with stuff but I know that they have resolved issues on the Creative Cow forum before.

https://www.creativecow.net/

Response from 10 years ago - John Lubran SHOW

10 years ago - Lawrence Alexander

If you are still having trouble with this export, you could try:

1. Rendering out smaller chunks of the timeline. This will help identify the corrupt clip with effect (if that's the problem).
2. Create a new project and import just the timeline.
3. Empty the cashe on the project and re render before export.
4. Set the export off using 'software only' not the graphic card. This will take longer but is more stable.

Hope this helps, feel free to message me if you are still having problems.

Response from 10 years ago - Lawrence Alexander SHOW

10 years ago - Peter Edward Dexter

If you are still stuck try rendering out lossless or a lossless codec and try again with only the magic bullet filter.. If it doesnt' work you can open the lossless isn 2014 You will sort it in the end :)

Response from 10 years ago - Peter Edward Dexter SHOW